Terms of service

Terms of Service

Business identification: This website is operated by Bath & Body Works. Our business address is 1909 1 Ave, Cold Lake, Alberta, T9M 1E4, Canada. You can contact customer service by email at support@bathandbodyworkms.com or by phone at (786) 309-7252.

By using this website or placing an order, customers agree to the terms shown on this site and during checkout. Product availability, prices, promotions, delivery options, and order acceptance may change without notice.

Orders and payment terms

Prices are displayed in Canadian dollars (CAD). Accepted payment methods are shown at checkout before an order is placed. Payment must be authorized through Shopify checkout before an order can be processed. Taxes, discounts, and the final order total are confirmed during checkout.

Orders may be reviewed for payment authorization, inventory availability, delivery address accuracy, and fraud prevention. We may cancel or refund an order if it cannot be fulfilled safely or accurately.

Customer responsibilities

Customers must provide accurate account, contact, billing, and delivery information. Misuse of the website, fraudulent transactions, and unauthorized use of website content are prohibited.

Intellectual property

All website content, including text, product imagery, graphics, layout, logos, and other materials, is protected by copyright, trademark, and other intellectual property laws. Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission from Bath & Body Works.

Shipping, returns, and refunds

Shipping, return eligibility, refund timing, and customer service procedures are described in the posted Shipping Policy and Return and Refund Policy. Approved refunds are issued to the original payment method used at checkout.

Contact

Email: support@bathandbodyworkms.com
Telephone: (786) 309-7252
Business address: 1909 1 Ave, Cold Lake, Alberta, T9M 1E4, Canada